Privacy policy
Draft for legal review. Everything in square brackets must be filled in, and the text checked by a lawyer, before the site goes live.
This policy explains what personal data the 9eye website collects, why, and what you can do about it. It covers this website only. Data that customers keep in the 9eye platform is covered by the customer agreement.
Who we are
The website is run by 9eye. For anything about your data, write to [email protected].
What we collect
- When you request a demo: your name, work e-mail, company, country, role, how many channels you run, what kind they are, your current scheduling system and your message.
- When you contact us: your name, e-mail, company, the topic and your message.
- When you visit: technical data such as your IP address, browser and the pages you open, kept in server logs for security. [If analytics is used: which tool, and what it records.]
Why we use it
- To answer your request or message, and to set up a demo.
- To keep the website secure and working.
- To understand which pages are useful, if analytics is used.
We do this because you asked us to (your consent in the form), or because we have a legitimate interest in running a secure website. [Legal bases to be confirmed for each country we serve.]
How long we keep it
Demo requests and messages are kept for [RETENTION PERIOD], then deleted. Server logs are kept for [LOG RETENTION PERIOD].
Who we share it with
Only with the services that run the website for us: Cloudflare (hosting), Web3Forms (delivers the demo and contact forms to our e-mail) and Google (Gmail, where we receive and answer them). We never sell your data. [If data leaves the country or region where it was collected: where it goes and how it is protected.]
Your rights
You can ask to see the data we hold about you, correct it, delete it, or stop us using it. Write to [email protected]. You can also complain to your data protection authority.
Changes to this policy
When this policy changes, we update the date at the top of this page.